Question:

How can I get samples of your products? What is the lead time on samples?

Answer:

To get samples of our products, simply fill out our sample request form.

If the samples you request are in-stock, generally they are packed and sent within 48 hours of your request, from our main office in Richmond, Virginia. Once the samples ship, you will receive an email with tracking information. (Please make sure to use a valid email to ensure you receive this information.)

Custom samples (i.e. larger samples, custom patterns, seamed samples, custom finishes, etc.) have a slightly longer lead time. Generally our fabrication division makes custom samples on Friday mornings, then they ship the following Monday once their finish is dry.

Shortly after your samples arrive, an Eco Supply representative from your area will contact you and accomodate any further questions or needs you may have.


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